Cloud Identity & Access Governance – The Atlassian Guide

The Atlassian Guide to Cloud Identity and Access Governance

Understand and implement a centralized cloud IAM solution.

Executive Summary

Unlike times past when on-premises software was behind a firewall and organizations worked in just a handful of centrally managed applications, today individual teams now adopt cloud tools that solve for specific business problems. Often, they’re integrating multiple applications via APIs, and spreading valuable-and sometimes sensitive-data across multiple software vendors.

This brings about the biggest challenge of modern IT: Keeping your company data secure across a growing number of applications and endpoints.

Moving your organization’s sensitive assets to the cloud requires different-and greater-control over which employees can access those cloud apps and services. This aspect of IT governance-cloud identity and access management (IAM)-is the key to overcoming the biggest challenge in digital transformation.

In this whitepaper, you’ll learn:

  • How the approach to cloud IAM differs from on-premises solutions;
  • The benefits to cloud IAM in terms of automation, productivity, and security;
  • How to get started with cloud IAM and build a plan for change;
  • How Atlassian cloud products work with your cloud IAM approach.

Free download The Atlassian Guide to Cloud Identity and Access Governance

Smaply Overview

Smaply – Create, share & present your customer journey maps, personas and stakeholder maps

  • Visualize your customers’ experience;
  • The customer experience hub for you and your team.

Smaply software

Smaply is a highly visual customer experience management software that helps you map customer engagement and experiences with your company. Using maps and graphical tools, Smaply makes customer journeys tangible, something you can view clearly and grasp key insights on the fly. The software also features a mapping tool for stakeholders to visualize product ecosystem and help companies get a clearer picture of metrics and parties that impact on their product.

The software has three main outputs: Personas, Journey maps and Stakeholder maps.

The Persona editor allows you to describe and define the context of customer types visually, like looking at real social user profiles.

The Journey maps editor helps you create storyboards, text lanes and channel lanes to plot customer experience.

The Stakeholder map editor lets you visualize formal vs. informal relationships between stakeholders, identify bottlenecks and frictions and pinpoint opportunities.

Together, the three visual editors make customer experience mapping more concrete and tangible, a refreshing improvement from reading cumbersome profile reports or spreadsheets.

Smaply allows for multiple users, can export high-quality PDFs, integrate for PowerPoint presentations and duplicate personas, journey maps and stakeholder maps for your other projects. It can also be white-labeled by customizing the interface with your corporate colors, ambiance and logo.

Smaply company

Smaply is an online journey mapping tool developed by More than Metrics (, a company that develops software for other companies who want to improve their customer experience. Founded by the autors of the business bestseller “This is Service Design Thinking”, Smaply’s team apply co-creative methods to develop tools in close collaboration with users.

Sterzinger Straße 1, 6020 Innsbruck, Austria
+43 512 312 123 20
[email protected]


Atlassian® – Software Development and Collaboration Tools

Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.

Atlassian® Software company

Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management. It is best known for its issue tracking application, Jira, and its team collaboration and wiki product, Confluence. Atlassian serves over 135,000 customers (WikipediA).

Headquarters: Sydney, Australia
Revenue: 874 million USD (July 2018)
Subsidiaries: iFountain, LLC, AgileCraft LLC, Atlassian Pty Ltd., MORE
Founders: Mike Cannon-Brookes, Scott Farquhar


Plan, Track & Support

Jira Software

Plan, track, and release world-class software with the #1 software development tool used by agile teams.

Jira Align

Connect business and technology teams to align strategy with outcomes at enterprise scale.

Jira Core

Manage any business project including marketing campaigns, HR onboarding, approvals and legal document reviews.

Jira Service Desk

Give your customers an easy way to ask for help and your agents a fast way to respond to requests.


Incidents happen. Keep your users informed and ditch the flood of support emails during downtime.


Notify the right people at the right time with powerful incident alerting and on-call schedules.



Spend less time hunting things down and more time getting things done. Organize your work, create documents, and discuss everything in one place.


Collaborate and get more done. Trello boards enable your team to organize projects in a fun, flexible, and visual way.

Code, Build & Ship


Collaborate on code with inline comments and pull requests. Manage and share your Git repositories to build and ship software, as a team.


Harness the full power of Git and Mercurial in a beautifully simple application.


Continuous integration, deployment, and release management.


Search, monitor, and track across SVN, Git, and Perforce repositories.


Find bugs and improve code quality through peer code review.

Identity & Security

Atlassian Access

Company-wide visibility, security policies, and control across your Atlassian Cloud infrastructure.


The single sign-on and identity management tool that’s easy to use, administer, and integrate.